Yes, we do provide you with a sample. A customized sample with your logo will be produced after your acceptance of our quotation and upon confirmed order with a 50% deposit paid. This sample will only be produced after the artwork proof is approved and confirmed.  In the event additional samples are required after artwork proofs are approved, additional setup fees might be chargeable. However, if you do not require a customized sample, we will be glad to show you the actual product. The sample will be loaned to you and are chargeable unless returned in good condition within a specified time.

It depends on the type of imprinting methods used. Setup charges are for creating new screens, tapes, dies, etc. Each imprinting method requires a different setup process. Setup charges vary depending on the imprint methods, the complexity of the artwork and the number of colours being imprinted. Setup charges are for setting up the printing equipment performing the imprinting and equipment or materials utilized in setting it up. After the dies, screens, tapes, films, moulds and etc are made; we can then imprint or embroider from them in the future without incurring these types of charges again. 

The artwork proof showing the desired artwork on the product will be given. However, this artwork proof will resemble 80-95% on the actual colour artwork imprinted. Actual colours cannot be 100% shown by this method because of the difference in the monitor RGB colour output. The artwork proof will need to be approved before the products are imprinted with the logo. Amendments can only be made at this point if you are not entirely happy with the artwork.

The original designer who first created your logo or the printer who printed your company’s stationery should probably have the artwork and PMS references. This original artwork is what we call the original working file. This working file is required for standardizing the colours for all prints. You should have this artwork or you can request your printer for it.

Price is based on your quantity and we do give a discount for a large order. Rest assured that at Nu Era, we offered one of the most competitive and reasonable pricing in the market.

Yes, we do take in international order. Nu Era is also a wholesaler exporting to overseas markets. We have clients from all over the world. Please contact us at enquiry@nuera.com.sg for more information.

This is because for the custom made product, the factories will manufacture based on a first order first serve basis. In manufacturing custom made product, new jig and mould are required in the production line. The same amount of time is needed to make the new jig or mould. The factories will only stop the production and change the new jig and mould when the last order quantity is done.